Making a Claim
Complete a claim notification form
It is very important that we are made aware of a claim or any circumstance which could give rise to a claim against you, immediately you become aware of the problem. Failure to notify your insurer quickly could affect your policy cover, so if you're in any doubt please contact us for assistance.
If you need to notify a claim or a potential claim, please download the Claim Notification Form and submit this to us fully completed, without delay. Please provide as much information as possible to ensure any required action can be implemented quickly.
What you must not do
As soon as you are aware of the claim or potential claim, there are a few things you should not do to ensure you don't prejudice your own position or your insurers position. Please do not....
- Admit liability
- Take any action which could prejudice your Insurer's position or their ability to investigate the claim
- Enter into any claims correspondence without your insurers permission
- Settle or offer to settle
- Disclose your Insurers involvement or details of your professional indemnity policy
If you need to make a claim it is very important that you inform us as soon as you are aware of your claim or potential claim.
If you purchased your policy online, full details of the claims notification process were included with your Confirmation Pack which you would have received by email.
Alternatively you can call us on 0345 251 4000 or email support@professionalindemnity.co.uk and we'll send you details of how to make a claim.
Read our guide to professional indemnity claims
For more information about professional indemnity claims you may find it helpful to read our Guide To Professional Indemnity Claims.