Managing Your Policy

How do I renew my policy?

If you purchased your policy online, the renewal process is fully automated. Well before your policy is due to expire, we will remind you by a series of emails. If you simply follow the instructions contained in the email you will be able to obtain terms and purchase your cover.

The system will provide renewal terms from your current insurer and also provider other quotations from other competitive quotations from other available insurers. You can then chose the quotation you require and purchase online. Your new policy document will be produced and emailed to you instantly.

If you have a monthly policy, it will automatically continue subject to certain information being the same. An email will be sent to you asking you to confirm that your business is still broadly the same.

How do I make changes to my insurance policy?

You can request basic changes to your policy or update your contact information by logging into your account. If the changes are more complex or perhaps alter the risk insured, then you will need to call or email us and we may need more information.

You will have set up your online account when you purchased your policy. Here is a link to the login page.

Copies of your insurance documents

You will find all of your documents conveniently stored on your account and they can be viewed at any time. This includes your policy wording, policy schedule and the statement of fact form you completed with your risk information.

When you purchase your cover you set up an account with login details. Here's a link to the account login page.